bewilder

/bi-ˈwil-dər/

verb

  1. to cause to lose one's bearings

  2. to perplex or confuse especially by a complexity, variety, or multitude of objects or considerations

bewildered by the city's maze of roads

puzzle perplex bewilder distract nonplus confound dumbfound mean to baffle and disturb mentally. puzzle implies existence of a problem difficult to solve. perplex adds a suggestion of worry and uncertainty especially about making a necessary decision.