assurance
/ə-ˈshu̇r-ən(t)s/
noun
the state of being assured: such as
a being certain in the mind
confidence of mind or manner : easy freedom from self-doubt or uncertainty; also : excessive self-confidence : brashness, presumption
the puritan's assurance of salvation
confidence assurance self-possession aplomb mean a state of mind or a manner marked by easy coolness and freedom from uncertainty, diffidence, or embarrassment. confidence stresses faith in oneself and one's powers without any suggestion of conceit or arrogance. assurance carries a stronger implication of certainty and may suggest arrogance or lack of objectivity in assessing one's own powers.
noun
a program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met
noun
self-confidence